Terms of Service

1. Website Use

By accessing or using the Taaravel website, submitting an inquiry via the Trip Intake form, or communicating with our team via WhatsApp, phone, or email, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

You warrant that you are at least 18 years of age and possess the legal authority to enter into agreements for travel on behalf of yourself and all passengers included in your request.

2. Travel Services & Regulatory Status

Travel services are sold by a TICO-registered Ontario host agency partner. Taaravel is a marketing partner.

Taaravel is a consumer-facing marketing and concierge platform that connects travellers departing from Canada to licensed travel advisors. All air transportation, bookings, and ticket issuances are executed by and through our licensed host agency partner in accordance with applicable provincial travel regulations (e.g., TICO in Ontario).

3. Quotes & Fare Disclaimers

All flight options, schedules, and quotes prepared by your advisor are subject to availability and carrier fare rules at the time of ticketing. Airline fares and seat inventory fluctuate dynamically according to airline reservation systems.

A personalized quote prepared by an advisor represents a snapshot of verified availability and is not a guaranteed contract until ticketing is completed and confirmed.

4. Advisor Relationship

Taaravel advisors act as dedicated customer advocates and marketing liaisons. They provide route advice, compare carrier options, verify checked luggage allotments, and assist in communicating special passenger requests to operating airlines.

Airlines remain the primary providers of air transportation and maintain final operational authority over flight schedules, aircraft types, seat reassignments, and baggage handling.

5. Payments & Transactions

The Taaravel website does not process automated credit card checkouts or online transactions. All payment instructions and ticketing procedures are handled directly with your licensed travel advisor through secure, authorized merchant payment channels.

6. Changes & Cancellations

Cancellation, refund, and change policies vary by operating airline and specific fare tier (e.g., standard non-refundable vs. flexible economy/business fares). Your advisor will explain the applicable change rules and fees prior to ticketing.

We strongly recommend that all passengers obtain comprehensive travel and medical insurance prior to departure.

7. Limitations of Liability

Taaravel and its marketing affiliates shall not be liable for any injury, delay, weather disruption, carrier schedule alteration, missed connection, or government border control action resulting from acts of operating carriers or international authorities.

Nothing in these Terms is intended to exclude or limit any responsibility or liability that cannot lawfully be excluded or limited under applicable law. These Terms do not remove any rights or remedies that consumers may have under applicable consumer protection or travel-industry legislation.

To the extent permitted by applicable law, Taaravel is not responsible for the acts, omissions, service failures, or decisions of independent airlines, airports, government authorities, or other third-party travel suppliers. Any rights or obligations relating to services sold or provided by the licensed host agency remain subject to the applicable booking documents and governing requirements.

8. Contact Information

For questions regarding these Terms of Service, please contact:

9. SMS Terms & Conditions

Taaravel Inc. SMS Messaging Program

Taaravel Inc. provides travel concierge and enquiry assistance for customers planning travel from Canada to India. By opting in through our website, customers may receive SMS messages related to their travel enquiries and promotional communications, depending on the consent they provide.

Message Types

• Transactional messages: Responses to travel enquiries, travel quotes, booking confirmations, itinerary updates, and other travel-related notifications.
• Marketing messages: Promotional offers, travel deals, special announcements, and updates about Taaravel services.

Message Frequency

Message frequency may vary depending on your interactions with Taaravel. Transactional messages are sent as needed in connection with your travel enquiry or booking. Marketing message frequency may vary.

Message and Data Rates

Message and data rates may apply to messages sent to you by Taaravel Inc. and messages you send to us. Please contact your wireless provider for details about your messaging plan.

Opt-Out Instructions

You can opt out of SMS messages at any time by replying STOP to any message you receive from Taaravel Inc. You will receive a confirmation message, after which you will no longer receive SMS messages from the applicable messaging program. You may need to opt in again if you wish to resume receiving messages.

Customer Support

For assistance, reply HELP to any SMS message or contact us at [email protected].

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Consent

Providing your phone number does not automatically enroll you in SMS messaging. SMS consent is optional and is not a condition of submitting a travel enquiry or purchasing any service. Transactional and marketing messages require separate consent. You may choose to consent to either, both, or neither.

Privacy

Your information is handled in accordance with our Privacy Policy. SMS opt-in information and consent will not be shared with third parties for their marketing or promotional purposes.

10. Governing Law

These Terms of Service are governed by the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflict-of-law principles. Subject to any mandatory consumer protection rights or other non-waivable legal requirements, the parties submit to the jurisdiction of the courts of Ontario for disputes arising out of or relating to these Terms or use of the Taaravel website.

11. Events Beyond Our Reasonable Control

Taaravel will not be responsible for a delay or failure to perform an obligation where the delay or failure results from circumstances beyond its reasonable control, including severe weather, natural disasters, public health emergencies, war, terrorism, civil unrest, strikes, government actions, border restrictions, or interruptions to essential services or communications. This section does not affect any rights or remedies that cannot lawfully be excluded under applicable law.